Terms and Conditions / Privacy Policy (GDPR Compliance)

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.party-strip.co.uk/ website by Party Strip UK Limited ("us", "we", or "our").

This site is owned and operated by Party Strip UK Limited trading from 28 Linkskill, Ryhope, Sunderland. Your primary contact for any enquiries relating to our terms and conditions or privacy policy is Edward Martin Reid who can be contacted in writing, via email or by calling 07956 509 047.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Your Data

If you wish to purchase our service, you may be asked to supply certain information relevant to your Purchase including, without limitation, your contact information, the date of the event and any other information necessary for us to undertake the Service. Without this information we will be unable to supply the service to you.

Performance Times

We will make every attempt to ensure that the performance starts at the time of your choosing however due to the nature of our business it is not always possible as performers may have to travel significant distances or they may have multiple performances booked. If a performer needs to change a booking time they will contact you directly before the performance to discuss options. Under normal cirumstances we recommend that you plan to expect the performer for 15 minutes either side of your specified performance time.

Refund and Cancellations

You are entitled to a full refund of your booking deposit within 14 days of placing a booking (the cooling off period) unless the Service is to be provided within the next 14 days at which point a refund of the booking fee is at our discretion if we believe that we can fill the performance spot. Why is this? If you book one of our performers then that time and date is no longer available to be booked by other customers and potentially your cancellation may mean that the performer has missed out on the ability to work in that time slot.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Party Strip UK Limited

Party Strip UK Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Party Strip UK Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

Privacy Policy / GDPR Compliance

Party Strip UK Limited ("us", "we", or "our") is committed to ensuring that your privacy is protected.  This privacy policy sets out how Party Strip UK Limited uses and protects any information that you provide to us when you use our website or contact us.

The security of your information is important to us and if you have any concerns or would like to know more about the information we hold about you please feel free to get in contact.

What information do we collect from you?

Any information that you enter into a form on this site other than credit card information is retained by us to assist with handling your purchase or enquiry.

We collect data from our customer and suppliers including information such as your name, email address, telephone numbers and addresses, email and responses to emails and this information is held on our computers and in some instances online in a password secured database. In some instances we also hold information about the related services that we provide to you including information like the date of your order and the products purchased or services we have provided.  If you want to see the full extent of the information that we hold on file for you then this can be provided on request.

How can I access the information that you hold about me?

You can access information on request free of charge** by contacting us directly. Your main contact is Edward Martin Reed of Party Strip UK Limited trading from 28 Linkskill, Ryhope, Sunderland who can be contacted in writing, via email or by calling 07956 509 047.

** If your request is repetitive or will require extensive administrative work without a strong valid reason then there may be an administration charge however we will advise you once you have made your request.

We will endeavour to respond to any requests for information within 15 working days.

Why do we collect this information?

We collect and hold your information for the purposes of conducting business with you. In the case of suppliers we hold information so that we can easily contact you if necessary to order goods and services or seek support. We retain customer contact information so that we can contact you if necessary relating to work and orders that we are currently undertaking for you.  We also sometimes use customer contact information to send out marketing notifications about new products and services we provide, to invoice for work undertaken or to update our customers about changes to their services.

Who might we share your information with?

We share some information with third party service suppliers though necessity when processing orders and we never provide contact information to third parties for marketing purposes.

Google Analytics

We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

What do we do with your information?

The information we hold about you is mainly used to assist us in the process of conducting business with you. We may on occasion also use your information for marketing purposes to be able to send out updates that may be relevant to you.  We do not use the information to profile you in any way as a customer or restrict our services or our support in anyway based upon the information that we hold on file.

How long do we hold your information for?

We hold information as required by law for accounting purposes and we do not delete this information.  Details of email communication are usually held for a period of around 2-3  years as we may need to refer back to previous communication for business purposes.  If we believe that you will no longer be working with us then we will remove your contact information and any associated data upon request or we will ensure that the data is removed at a convenient time in our administration schedule.  We are committed to conducting a yearly review of the data we hold, which includes details of orders and enquiries, at which point we will decide whether or not that data is required and delete as necessary.  We will also conduct a data review if there are any significant changes in circumstances.

How do you use cookies on your website?

Sometimes we use cookies on our website to help identify you as a customer and that you are logged in.  In some instances cookies allow us to keep you logged in between visits to our site.  A cookie in no way gives us access to your computer and we do not store sensitive information in cookies that we set.  We do not use cookies to track you use of our site or what you have been looking at. A cookie is a small file which is placed on your computer's hard drive by your web browser.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you wish or you can choose to disable them on our site if you wish. Please note that this may prevent you from taking full advantage of our website and services.